FAQ Programming

Q:  Why do I hear a voice on my television that describes the action shown on the program?  How do I turn it off?

A:  What you are hearing is called Descriptive Video (DV).  This service is to the visually impaired what closed captioning is to the hearing impaired.  Descriptive Video can be turned on or off through your television by adjusting the Secondary Audio Program (SAP).  You may have to consult your television manual to access this feature.

Q. Why are you airing repeat episodes of my favorite shows!!

A. While we understand the repeat episodes are frustrating for viewers it is important to keep in mind that most prime time series only produce between 22 and 24 episodes per year - necessitating repeats at some point throughout the season and repeated episodes also give viewers a chance to catch up on episodes they might have missed.

Q. I forgot to tape my wife's favourite show ER, the other night and my VCR was not working. Would I be able to purchase a copy from CTV?

A. Unfortunately CTV does not have the rights to sell any of our programs. CTV purchases only the rights to air our programming.